These Terms and Conditions (“Terms”) govern your use of the Nepbridge Services Ltd (“we”, “us”, “our”) website (“Website”) and any services provided through it, including training courses, online learning materials, and recruitment services.

By accessing the Website or purchasing or using any of our services, you agree to be bound by these Terms. If you do not agree, you must not use the Website or our services.

We reserve the right to amend these Terms at any time. Updated Terms will be posted on this page, and continued use of the Website or services constitutes acceptance of those changes.

Nepbridge Services Ltd provides training within the security and construction sectors, and recruitment services within the security, construction, warehouse, and hospitality sectors. This includes:

• Security training aligned with UK licensing requirements.
• Construction-related training supporting applications for certifications such as the CSCS Labourer (Green Card).
• Online mock tests and related learning materials.
• Recruitment services connecting employers with job seekers.

Our services are intended for individuals aged 18 or over.

You agree to use the Website only for lawful purposes, including booking training courses, accessing learning materials, seeking employment, or recruiting staff.

You must not misuse the Website, including by attempting unauthorised access, distributing harmful material, or using the Website for fraudulent purposes.

All content on the Website is provided for personal use only and must not be copied, reproduced, or distributed without our prior written consent. We reserve the right to restrict or terminate access where these Terms are breached.

Where personal information is provided for bookings or services, you must provide accurate, complete, and up-to-date information.

All intellectual property rights on the Website and its content, including training materials and mock tests, are owned by or licensed to us. Nothing in these Terms grants you any rights in such materials other than the limited right to use them in accordance with these Terms.

• 5A. Communications By registering for a course or using our services, you agree to receive communications from us, including course confirmations, updates, reminders, and promotional offers, via email, text message, or other contact methods you provide. You can manage your communication preferences in accordance with our Privacy Policy.

We provide training courses within the security and construction sectors. Security training is aligned with requirements set by the Security Industry Authority (SIA), and construction-related training may support applications to the Construction Skills Certification Scheme (CSCS).

Completion of any course does not guarantee that a licence or certification will be granted. All licensing or certification decisions are made solely by the relevant external authorities. You are responsible for ensuring that you meet all eligibility requirements and provide accurate documentation.

You are required to attend all sessions, behave appropriately, and complete any assessments honestly. We reserve the right to refuse participation, remove any learner, or withhold certification where requirements are not met or conduct is inappropriate.

We may reschedule or cancel courses where necessary, including changes to location, date, or instructor.

• 7A. Payment Options and Instalments
  
  We offer the option to pay for courses in instalments using third-party providers such as Klarna and PayPal Credit. By choosing to pay via these services, you agree to comply with the terms and conditions of the relevant provider.Full course access or confirmation may be conditional on your chosen payment method being approved. You remain responsible for any payments due under your instalment plan. We are not responsible for any issues arising from declined or failed payments through these providers.We reserve the right to correct any payment processing errors, including debiting or crediting your chosen payment method as necessary.
• 7B. Refunds and Cancellations (Summary)
  
  Our full refund and cancellation policy is available here. In summary:Refunds are generally available if a course is cancelled by us or if a cancellation is made within the timeframes specified in our policy.Access to online materials or mock tests will only be provided after payment has cleared; refunds may not be available once access has been granted.Rescheduling requests are subject to course availability and may incur additional fees.

Where access to online mock tests or learning materials is provided, including via access details or passwords sent by email, such access is granted on a strictly personal and non-transferable basis.

You must not share, distribute, or allow others to use your access credentials. Any suspected misuse, including password sharing, may result in immediate suspension or termination of access without refund.

All mock tests and related materials remain our intellectual property and must not be copied, reproduced, or distributed.

We provide recruitment services to connect employers and job seekers but do not guarantee employment, job offers, or candidate suitability. 

Job seekers must ensure that all information provided is accurate and not misleading, including details of qualifications, licences, and experience. Employers are responsible for ensuring that job postings are lawful and compliant with applicable legislation. 

Any content submitted through the Website must be lawful, accurate, and not misleading, and must not infringe the rights of any third party.

By submitting content, you grant us a non-exclusive, royalty-free, transferable, and perpetual licence to use such content for the purposes of providing and improving our services.

We reserve the right to remove any content that breaches these Terms.

We are committed to protecting your personal data. By using our Website and services, you agree to our Privacy Policy, which explains how your data is collected and used in accordance with UK data protection laws.

The Website may contain links to third-party websites. We are not responsible for their content, policies, or practices, and access to them is at your own risk.

To the fullest extent permitted by law, we shall not be liable for any loss or damage arising from your use of, or inability to use, the Website or services, including any indirect or consequential loss.

Nothing in these Terms excludes or limits liability where it cannot legally be excluded.

We do not guarantee that the Website will always be available or uninterrupted. Access may be suspended or withdrawn without notice, and we shall not be liable for any unavailability.

Any feedback provided may be used to improve our services and training delivery. Feedback will be treated confidentially and used solely for service improvement purposes.

You agree to comply with all applicable UK laws and regulations relating to security work, construction site requirements, and employment practices. Any misuse or misrepresentation of licences, certifications, or qualifications may be reported to the relevant authorities.

These Terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We may update these Terms from time to time. Continued use of the Website or services following any changes constitutes your acceptance of the updated Terms.

If you have any questions regarding these Terms or your personal data, you may contact us:

• Telephone: 01252-36-46-91
• Email: contact@nepbridge.co.uk
• Post: Old Town Hall, 30 Grosvenor Road, Aldershot, GU11 3DP